STEP ONE:
Schedule BPG Appointment
Contact BPG to make an appointment by calling (205) 822-7348. You may also contact BPG via email at admin@birminghampsychologygroup.com.
Once you have reached out to us, our staff will review insurance information and benefits with you, if applicable. Your case will then be sent to our providers for review. Once a provider has given approval, staff will schedule an intake with you and send you a welcome email to our patient portal, which is HIPAA compliant.
STEP TWO:
Register for Patient Portal & Complete Forms
After an intake appointment has been scheduled, you will be sent a welcome email for our patient portal, which is HIPAA compliant. Please sign up for the patient portal and complete all of the intake BPG forms through the patient portal.
It is very important to complete all forms 24 hours before the appointment time to avoid appointment cancellation.
STEP THREE:
Review Insurance Benefits
We are out-of-network providers for most insurance, including Blue Cross Blue Shield of Alabama. We are on very few managed care panels for mulitple reasons. It has been our experience over the past 10-15 years that insurance companies can be detrimental to the process of therapy by abruptly cutting off treatment, pressuring providers to provide certain kinds of treatment, delaying payment, and conducting audits that compromise our ability to protect your confidentiality and privacy. The policies and procedures of some insurance companies are highly disruptive to our ability to provide care. Our commitment to protecting your confidentiality is the cornerstone of what we do and we hold this responsibility in the utmost regard.
If your health insurance provides out-of-network reimbursement for mental health services, you may be able to get direct reimbursement from your insurance company by submitting a statement of services (which we can provide you) and a claim form. For some insurance companies, we can submit these claims directly for you. When we bill insurance directly, most insurance companies require us to provide a diagnosis, dates of service, and all charges on the statement. We will not divulge more detail than that about our clients unless you give us written permission to do so. Please check with your insurance company about whether they require additional information. If so, fill out the release of information form allowing us to release confidential, HIPAA protected information to your insurance company.
If you have a flexible spending account (FSA) through your employer, most will allow you to pay for psychological assessment or treatment on your FSA debit card. You may also be able to deduct the cost of therapy as part of your medical expense deduction on your income tax. Whatever your circumstances, we know that psychotherapy can be expensive and we take your investment in therapy with us very seriously. We are committed to providing the highest quality service at all times.